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I'm Having Trouble Making a Booking, or I'm Receiving an Error Message. Who Can I Contact? Contact our 24/7 Customer Service Center at 1-888-254-0637 and give code 19347 when calling. If you're outside of the U.S. please call 00-800-84469370 or 1-210-507-5997 and give code 19347 when calling. During the hours of 9 am to 5:30 pm EST, Monday to Friday, you can call 1-877-4-RezHub or 877-4-RezHub. How Can I Cancel My Reservation? You can view and manage your reservations by clicking here or by using the "View/Edit Your Reservation" link found at the bottom of your confirmation email. Do I Need To Contact the Hotel, Airline, Car Rental Company or Attraction to Confirm My Reservation? No, as soon as you make your booking we'll send you a confirmation email with everything you'll need to check-in. Your confirmation email will include all the dates, times, and confirmation numbers that you'll need. We recommend printing this information and keeping it with you during your trip. I Would Like to Change My Seat on My Flight, What Can I Do? To change your seat, you'll need to call the airline directly. Have your flight confirmation number ready when you call. How is All My Travel Green When I Book With RezHub? When you book travel with RezHub, not only do you get amazing rates but all your travel goes to help the planet. 20% of the proceeds from every single trip booked are donated back to an environmental non profit group, so that every trip can make a difference. Our customers are the ones who nominate the groups and decide on who actually gets the green; you can vote for, or nominate your favorite group here. Bookings made though our Volunteer Travel Hub always go to VolunteerMatch.org. Why Should I Book at RezHub.com? Our motto is 'feel good about travel,' and we're committed to making sure that you do. We offer the guaranteed lowest rates for hotels around the world! Just look for the hot icon and we guarantee that this is the best internet rate available and we back that 110%, to learn more. You can also feel good knowing that the trips you book at RezHub will have a positive impact on the planet. 20% of the proceeds from every trip booked will be donated to an environmental or volunteer organization. You can book the same trip you would anywhere else, but when you book it with us you make a difference. How Do Hotels Earn a Green Score? We spend hours researching different hotels, state certification programs, and accept nominations from customers and the hotels themselves. We created a list of 20 Green Amenities that are worth different points values based on the level of difficulty for a hotel to complete. Hotels then earn a score based on the number of points they earn. You can read more about our Green Score and Green Amenities here. Our green scored hotels are on the honor system up until they're ready to earn the full 5/5 Green Branch rating. In order for a hotel to receive the full 5/5 Green Score, a RezHub employee must visit and ensure all programs are being completed. Do You Charge Hotels To Participate in the Green Score Program? No, in order to bring you the very best and most complete listing of green hotels and to keep the ratings and results completely unbiased we do not charge a fee for hotels to earn their green score. |